FAQ(Frequently Asked Questions)

What is a GPS tracker?

A GPS tracker is a device that utilizes the Global Positioning System (GPS) to determine its location and transmits this information wirelessly to a remote server or receiver by cellular network.

How does a GPS tracker work?

GPS trackers receive signals from GPS satellites and use these signals to determine their current location. They then transmit this location information via wireless networks such as GSM, 3G, or 4G to servers or receivers, allowing users to view the tracker's location through the internet or mobile applications.

Do I need to pay a monthly fee for a GPS tracker

Our GPS tracker includes a free platform. Customers only need to purchase their own SIM card and pay for the SIM card usage fees.

What is your platform?

We offer free tracking platform for all our devices.
Tracking website: https://www.itracksafe.com
iOS Android App Name: iTracksafeX

You can download our app "iTracksafeX" from google play store and app store.

Why gps tracker needs sim card

The sim card allows the tracker to remain connected to the server at all times . In other words, it will be able to send its GPS position continuously and thus guarantee real-time tracking of your car/asset/loved ones/pet, while being very easy to use.

What is the accuracy of a GPS tracker?

The accuracy of GPS trackers depends on factors such as signal strength, weather conditions, and device quality. Most trackers have an accuracy ranging from a few meters to tens of meters. Accuracy is typically higher in open areas and lower in urban or densely built-up areas due to signal interference

What is the distance of gps tracker?

A GPS tracker with a SIM card has the advantage of being fully independent: it will be able to communicate its position wherever it is, provided there is a GSM network.

For the same reasons, it will work without any distance limit. That means that your vehicle/loved one/pets/asset can be kilometres away from you without affecting your ability to follow its movements.

How do I install a GPS tracker?

Hardwired GPS tracker: it gets the power from your vehicle's electrical system. We have wiring diagram for the GPS tracker.If you're comfortable with basic automotive electrical work, you should be able to install a hardwired GPS tracker yourself. If not, your local car stereo shop or mechanic can usually do the job in less than a half-hour.

OBD GPS Tracker: Locate the OBD-II port in the vehicle, typically located under the dashboard or steering column. Insert the OBD GPS tracker into the OBD-II port until it clicks securely into place.

Portable GPS Tracker: can put anywhere you want.

Can I access the location of a GPS tracker at any time any where?

Our online platform(website www.itracksafex and mobile application "iTrackasafex") allows users to access the tracker's location information at any time any where. Through the platform, users can view real-time location, historical tracks, and alert notifications.

Do GPS trackers have geofencing capabilities?

Yes, all our GPS trackers have geofencing capabilities, allowing users to set up virtual boundaries or geofences around specific areas. Users receive alerts when the tracker enters or leaves these predefined areas, making them useful for security, safety, and asset protection purposes.

Are GPS trackers legal to use?

In most countries, using GPS trackers for personal or business purposes is legal as long as it is done with the consent of the individual being tracked.

However, it's important to familiarize yourself with local laws and regulations regarding privacy and surveillance to ensure compliance.